Return & Refund Policy

Return & Refund Policy

Last updated: [2026/1/1]

At Loft Furniture Hub, your satisfaction is our priority. We proudly offer a 30-Day Satisfaction Guarantee and 30-Day Product Warranty on all purchases.

30-Day Satisfaction Guarantee

If you are not completely satisfied with your purchase, you may request a return or exchange within 30 days of delivery.

  • No minimum purchase required

  • One-time free return or exchange per order

  • Hassle-free process

Free Returns & Exchanges (Within 30 Days)

  • Returns and exchanges are free within 30 days of delivery.

  • Items must be unused, unassembled, and in original packaging.

  • All original accessories and components must be included.

For large furniture items, return pickup arrangements may vary depending on the carrier.

30-Day Product Warranty

All products are covered by a 30-day warranty against manufacturing defects or damage during transit.

If your item arrives damaged or defective, please contact us immediately. We will arrange a replacement, exchange, or refund at no additional cost.

Refund Process

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method

  • Refunds are processed within 5–10 business days

  • You will receive a confirmation email once the refund is completed

Non-Returnable Items

The following items are not eligible for return:

  • Items damaged due to misuse or improper handling

  • Items returned after 30 days from delivery

  • Items not in original condition or packaging

How to Initiate a Return

To request a return or exchange, please contact our customer support team with your order number:

📧 Email: support@loftfurniturehub.com

Our team will respond within 24–48 business hours with return instructions.

Contact Us

If you have any questions regarding returns, refunds, or warranty coverage, please contact us:

📧 Email: support@loftfurniturehub.com
🕐 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)